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Contact us

If you have any questions or change requests before or after your purchase, please contact us directly.

via Phone: +49 (0)341 – 69 76 75 22
via e-mail:

Payment options
The payment process is secure, fast and simple. We offer the following payment options:

  • Visa
  • Mastercard
  • Paypal
  • Bank transfer
  • American Express
  • Klarna
  • Advance payment
Shipping information

The following shipping information applies to Germany:

DHL Standard
1-3 working days delivery time
0,00 €
DHL Express
1-2 working days delivery time
19,00 €
UPS Standard
1-3 working days delivery time
0,00 €
UPS Express
1-2 working days delivery time
19,00 €

For shipments outside of Germany, please refer to the price and shipping information from the shopping cart during the ordering process. If you have any further questions, please feel free to contact us at any time.

We process and ship orders during our general business hours. These are Monday to Thursday from 09:00 to 17:00 CET (excluding public holidays).

Returns & exchange

Easy returns

If you are not satisfied with your order, you have the option of returning it within 14 days of invoice date. You may use our sample cancellation form and email our customer service. Please note that your items must be in new condition with protective packaging (if any) still intact.

Further information can be found in our cancellation policy.

Easy exchange

If you would like to exchange an item, we offer you this free service both online and at the Boscana manufactory. We kindly ask you to contact our customer service to reserve your desired size. Once we have received and processed your return, we will ship your exchange.

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